Refund policy
Effective October 14, 2026.
- Cancel any time on Stripe's billing page (sign in with the email you subscribed with). Cancelling stops all future charges. You keep Pro until the end of the month or year you have paid for.
- First payment. If Pro is not useful to you, email us within 7 days of your first payment (14 days on the yearly plan) for a full refund. No questions asked.
- Renewals. Monthly renewals are not refunded for partly used months. The exception: if we failed to deliver a weekly file during that month, we refund the month. Yearly renewals are refunded in full if you ask within 14 days of the renewal date.
- How to ask. Email [email protected] from the address you subscribed with. Refunds go back to the original payment method, usually within 5 to 10 business days.